https://www.onscene.us/ en https://www.onscene.us/node/31 <article data-history-node-id="31" role="article" about="/node/31" typeof="schema:Article" class="node node--type-article node--promoted node--view-mode-teaser clearfix"> <header> <h2 class="node__title"> <a href="/node/31" rel="bookmark"><span property="schema:name" class="field field--name-title field--type-string field--label-hidden">OPINION: DC 9-1-1 - This ain&#039;t gonna&#039; be your day.</span> </a> </h2> <span property="schema:name" content="OPINION: DC 9-1-1 - This ain&#039;t gonna&#039; be your day." class="rdf-meta hidden"></span> <span property="schema:interactionCount" content="UserComments:0" class="rdf-meta hidden"></span> <div class="node__meta"> <article typeof="schema:Person" about="/user/6" class="profile"> <div class="field field--name-user-picture field--type-image field--label-hidden field__item"> <a href="/user/6" hreflang="en"><img src="/sites/default/files/styles/thumbnail/public/pictures/2020-01/P4200059_1__large.jpg?itok=r5bSsSkZ" width="75" height="100" alt="Profile picture for user Bill Degnan" typeof="foaf:Image" class="image-style-thumbnail" /> </a> </div> </article> <span> Submitted by <span rel="schema:author" class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/6" typeof="schema:Person" property="schema:name" datatype="">Bill Degnan</span></span> on <span property="schema:dateCreated" content="2020-01-25T12:27:57+00:00" class="field field--name-created field--type-created field--label-hidden">Sat, 01/25/2020 - 06:27</span> </span> <span property="schema:dateCreated" content="2020-01-25T12:27:57+00:00" class="rdf-meta hidden"></span> </div> </header> <div class="node__content clearfix"> <div property="schema:text" class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>DC's 9-1-1 center is part of the Office Unified Communications (OUC). But, I sit here thinking how it should be reacronymed to OUCH. Residents, visitors and people who work in our nation's Capitol call them on the worst days of their lives. </p> <p>To understand the story, you have to read Dave Statter's article (linked below) and watch the videos that are referenced there. He's been doing the heavy lifting on this story for some time now. And, he proposes a comprehensive external audit to help find the way forward.</p> <p> </p></div> <div class="field field--name-field-tags field--type-entity-reference field--label-above clearfix"> <h3 class="field__label">Tags</h3> <ul class="links field__items"> <li><a href="/taxonomy/term/3" property="schema:about" hreflang="en">Law Enforcement</a></li> <li><a href="/taxonomy/term/4" property="schema:about" hreflang="en">Fire Service</a></li> <li><a href="/taxonomy/term/5" property="schema:about" hreflang="en">Emergency Medicine</a></li> <li><a href="/taxonomy/term/29" property="schema:about" hreflang="en">Leadership</a></li> <li><a href="/taxonomy/term/30" property="schema:about" hreflang="en">9-1-1 Call Centers</a></li> <li><a href="/taxonomy/term/85" property="schema:about" hreflang="en">District of Columbia</a></li> </ul> </div> <div class="node__links"> <ul class="links inline"><li class="node-readmore"><a href="/node/31" rel="tag" title="OPINION: DC 9-1-1 - This ain&#039;t gonna&#039; be your day." hreflang="en">Read more<span class="visually-hidden"> about OPINION: DC 9-1-1 - This ain&#039;t gonna&#039; be your day.</span></a></li><li class="comment-forbidden"></li></ul> </div> </div> </article> Sat, 25 Jan 2020 12:27:57 +0000 Bill Degnan 31 at https://www.onscene.us